Privacy Policy
Last updated: 2026-03-18
HoopSignal ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you use our service available at hoopsignal.com (the "Service").
The Service is operated by HoopSignal. For any questions regarding this policy, you can contact us at: contact.hoopsignal@gmail.com
1. Data collected
We collect the following categories of data:
- Identification data
- Name, email address, and account identifiers — collected during registration to create and manage your account.
- Authentication data
- Information enabling you to log in, including via third-party services such as Google. When you sign in with Google, we access your email address, name, profile photo, and Google account identifier solely for authentication and account management purposes.
- Payment data
- Payment transactions are processed by Stripe. We do not store your credit card numbers or banking details on our servers. Only a transaction identifier and subscription status are retained.
- Usage data
- Betting analysis history, preferences, and feature usage — collected to provide and improve the Service.
- Technical data
- IP address, browser type, device type, and pages visited — collected automatically for analytics and security purposes via Umami (a privacy-focused analytics tool that does not use cookies and does not track personal data).
2. Use of data
Your data is used for the following purposes:
- Providing and managing your account and subscription
- Delivering the Service: NBA predictions, value bets, player props analysis
- Improving the Service, fixing bugs, and developing new features
- Communicating with you about your account, subscription changes, or support requests
- Ensuring the security and integrity of the Service
- Complying with legal obligations
3. Google data
When you sign in via Google, we access your email, name, profile photo, and Google account ID exclusively for authentication and account management. We do not access any other Google data (contacts, calendar, Drive, etc.). Your Google data is never shared with third parties for advertising or commercial purposes.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
4. Sharing of data
We do not sell your personal data. Your data may be shared with:
- Stripe — for payment processing
- Infrastructure providers — for hosting and operating the Service (cloud hosting, database)
- Umami — for privacy-friendly, cookie-free analytics
- Competent authorities — when required by law or to protect our rights
These third parties only access the data strictly necessary to perform their services and are contractually bound to protect your data.
5. Data retention
Your personal data is retained for as long as your account is active. After account deletion, your data is removed within 30 days, except where longer retention is required by law (e.g., billing records retained for tax compliance).
6. Data deletion
You may request the deletion of your account and all associated data at any time by contacting us at contact.hoopsignal@gmail.com. Upon request:
- Your account and personal data will be deleted within 30 days
- If you signed in via Google, our OAuth authorization will be revoked
- Payment records may be retained as required by applicable tax law
7. Your rights
In accordance with applicable data protection regulations (including GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability
- Object to processing of your data
To exercise any of these rights, contact us at contact.hoopsignal@gmail.com. We will respond within 30 days.
8. Security
We implement industry-standard security measures to protect your data, including HTTPS encryption, secure authentication protocols, and restricted access to personal data. However, no method of transmission or storage is 100% secure.
9. Cookies
We use only strictly necessary cookies for authentication and session management. Our analytics tool (Umami) is cookie-free and does not track users across websites. We do not use advertising cookies or third-party tracking cookies.
10. Changes to this policy
We may update this privacy policy from time to time. If significant changes are made, we will notify you via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact
For any questions about this privacy policy or to exercise your rights, contact us at: contact.hoopsignal@gmail.com
